FAQ

What is your return policy?

You may request a return within 30 days of receiving your order.
To be eligible, the item must be unused, in its original condition, and include all packaging and accessories.

Once we receive and inspect your return, your refund will be processed within 7 business days to your original payment method.

For full details, please see our complete Return & Refund Policy.

What payment options are available?

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay

When will I receive my order?

Orders are processed within 1–3 business days, and shipping takes 6–12 business days across Canada. Once your order has shipped, you’ll receive a tracking number by email.

If your order has not arrived within 3 days after the estimated delivery date, please contact us at support@happypawsdeals.com